Performs coin testing for all new machines and ensures that the slot machines are properly communicating.Coordinates activities with the appropriate Virginia Lottery personnel regarding equipment placements, floor plans, and all necessary surveillance coverage with every floor plan change.Conducts regulatory compliance and enforcement investigations as directed by the Casino Compliance Management.Performs intake of individuals wanting to exclude themselves from gaming and reports this to the Compliance Analyst.

Performs intake for fingerprinting for casino employees.

Observes casino personnel with jackpot payouts to ensure proper jackpot payout procedures are being performed.

Serves as on-site liaison for the central computer system vendor to ensure that all machines are communicating properly and complete any required reporting.

Observes the gaming floor for suspicious activities, and reports that information to management and casino personnel as appropriate.

Coordinates with other departments to ensure that all casino licensees adhere to established regulations.

Records all complaints and written reports into the Lottery’s automated case management system.

Receives casino patron complaints and reports it to management.

Observes casino procedures in critical areas including, but not limited to: Slots, Table Games, Poker, Retail Sportsbook, Key Watcher, Surveillance, Cage, Drop and Count.

Analyzes data, information and situations, and makes recommendations when data and/or situations do not conform to established standards, policies, regulations or laws.

Completes assigned duties from Casino Compliance Management.

The shift available is Saturday - Wednesday from 12:00 a.m.- 8:30 a.m. Agency Website: Recruitment Type: General Public - G

Hard rock casino jobs bristol va